Frequently Asked Questions (FAQs) | NR Trader
Welcome to NR Trader!
Below are answers to some of the most common questions our customers ask about shopping with us.
If you still need help, feel free to reach out anytime — we’re always happy to assist.
Q. Is ordering online from NR Trader secure?
Absolutely! We value your privacy and take your security seriously.
All your personal information is kept 100% confidential and is only accessible to our authorized staff.
Since we currently operate Cash on Delivery (COD) only, there’s no need to share any card or online payment details.
Need help? Email us anytime at 📧 nrtrader18@gmail.com
Q. How do I place an order?
Placing an order with NR Trader is quick and easy:
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Select the product you want.
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Click “Add to Cart.”
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Add more items if you like.
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Go to your Cart and click “Proceed to Checkout.”
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Enter your shipping details (name, address, and contact info).
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Choose Cash on Delivery as your payment method.
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Click “Place Order.”
You’ll then receive a confirmation call or message from our team before we ship your order.
Q. Can I pay Cash on Delivery (COD)?
Yes! We offer Cash on Delivery all over Pakistan.
You only pay once your order arrives at your doorstep.
Q. How do I cancel an order?
You can cancel your order easily in the following ways:
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Reply to our confirmation call and let us know before shipment.
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Or simply WhatsApp us at +923221031053 to request cancellation.
Once an order has been shipped, it can no longer be canceled.
Q. What is your return policy?
We offer a 7-day return policy for all eligible products.
If you receive a damaged, defective, or wrong item, simply contact us within 7 days of delivery for assistance.
For full details, please visit our Return Policy page.
Q. How do refunds work?
Since we operate on Cash on Delivery, refunds (if applicable) are handled through bank transfer or Easypaisa/JazzCash after we receive and inspect the returned item.
Refunds are usually processed within 7–10 business days.
Q. Do you charge for shipping?
No! We offer Free Delivery all across Pakistan — no hidden charges.
Q. Which courier services do you use?
We partner with TCS, M&P, and Leopards Courier to make sure your orders are delivered safely and on time.
Q. How long does delivery take?
Orders are usually delivered within 2–4 working days after confirmation.
Delivery time may vary slightly depending on your city and courier service availability.
Q. What if a product is out of stock?
If a product is out of stock, you can:
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WhatsApp us at +923221031053 to check availability or pre-order.
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Or email us at nrtrader18@gmail.com to get notified when it’s restocked.
Still have questions?
We’re here to help!
Reach out to us anytime:
📧 Email: nrtrader18@gmail.com
📱 WhatsApp: +923221031053
🌐 Website: https://nrtrader.shop/
Thank you for choosing NR Trader — your trusted online store for Tracksuits, Electric Heaters, Fans, and more across Pakistan.